Automate & Simplify Coffee Operations
Dobby powers coffee businesses to run smarter by automating service, sales, and operations.
Used by industry leaders
The biggest game changer is time and control. We used to be busy managing operational issues, but now we have an intuitive system that automates and optimizes processes, and our customers notice this.
The biggest benefit, is that everyone has access to the same information. Our relationship with Dobby feels like a partnership, and they are flexible to work with.
Dobby transformed our operations. Our team works more efficiently, customer satisfaction is up, and the business is growing.
From chaos to clarity
One system. One flow.
Zero re-entry.
Sales, service, finance, operations, and shop connected end-to-end — so data moves automatically and nothing falls between systems.
Automate workflows
— not people.
Tickets, routing, invoicing, reorders, and communication run automatically, so your team spends time delivering — not chasing workflows.
See the business.
Run it better.
Real-time insight across service, sales, machines, and cashflow — so decisions are based on facts, not spreadsheets and gut feel.
Sales & Marketing
Back office
Service
Finance
Run
One Source of Truth
Real-Time Visibility
Smooth Workflows
Team Alignment
Optimise
Efficiency Gains
Higher Margins
Automation Lift
Predictability
Scale
More Orders
Faster Expansion
Higher Uptime
Reliable SLA’s
Fully Integrated with your organization & tools
ERP
Payments
Manufacturers
Logistics
Automation
Everything You Need to Streamline Operations
Service Automation
Stop manually handling service tickets and create more efficient workflows.
Smart Integrations
Access real-time machine data and deliver proactive service.
Technician Efficiency
Streamline technician schedules and boost efficiency.
Integrated Webshop
Make it easy for your customers to buy, rebuy, or subscribe to consumables.
Features
Tools that scale with you
Sales, service, finance, operations, and shop connected end-to-end — so data moves automatically and nothing falls between systems.
QR Connection
Instant access to machine details with a simple scan.
Mobile Application
Ticket Automation
Route Planning
Smart route planning for faster, more efficient service.
Feedback Surveys
